SPRINGFIELD, Mass. (WGGB/WSHM) – After several tenants reached out to us about living conditions at the Springfield Gardens apartments, Western Mass News has learned of some changes at the management level, and residents say there has been some progress. did

“I think these residents told me they like where they live,” said State Representative Carlos Gonzalez. “They want to live in better conditions.”

Representative González updated us on what is happening at the Springfield Gardens apartments after a growing number of complaints about living conditions. He told Western Mass News that he met with the management team on Friday and with residents on Monday.

Representative Gonzalez said, “From what management told us, they’ve hired some new maintenance people in the buildings, trying to update some of the code violations that each tenant has reported.”

Also, there is a change in who manages the property.

Representative Gonzalez told us, “It is my understanding that they have hired new staff and what the residents have confirmed to me now is that they are in direct contact with the new staff that oversees the property management office.”

We asked tenants to learn more about the improvements they experienced.

“We’ve had great communication since Tuesday,” resident Anna Smith said. “He called me. He wanted to look at some pictures. He entered teams into my unit. The work is almost not finished.”

Smith is one of the tenants who contacted our editorial office about issues related to his apartment. He told us he expects to see immediate improvements.

I look for some kind of change in the right direction every week,” Smith told us. “I lived there like that for two years and it’s not fair.”

Despite the change in property management, Springfield law enforcement will take the Springfield Gardens board to court on August 22. Residents will raise their claims there.

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